24/7 Crisis Line: 866-260-8000 or 844-672-5700


Serving Dallas, Ellis, Hunt, Kaufman, Navarro & Rockwall Counties with Mental Health and Substance Use Treatment and Services

Mental Health Care at NTBHA

Like all other health conditions, mental health conditions can be short term or chronic, and are best addressed at early stages, often with the help of a health care professional. Like other health conditions, mental health conditions can usually be treated on an outpatient basis. Regular checkups and clinic visits can help you and your health team to care for your wellness. Your mental health team may recommend lifestyle changes, counseling, and/or medications to improve your mental health and wellness. 

It is always helpful for your health care team to know about all the health conditions you are experiencing. Sometimes, people with mental health conditions may have other health conditions that can affect mental health. These are called co-occurring conditions. For example, a person may experience both diabetes and depression. Sometimes a person with a mental health condition may also have a substance use disorder. This is very common, and the best outcomes happen when both the mental health condition and the substance use condition are treated at the same time. The term ‘behavioral health’ refers to this best practice of treating mental health and substance use conditions together. 

Sometimes, like other health conditions, mental health conditions can become more acute and may need more vigilant monitoring, a change in medication, crisis services or hospitalization.

The North Texas Behavioral Health Authority offers a continuum of care including education about behavioral health conditions, peer-to-peer support, clinic appointments, walk-in clinic visits, after-hours clinics, telehealth, counseling, prescription medications, respite care, residential treatment, crisis hotline, mobile crisis outreach teams, suicide prevention, emergency services, hospitalization, hospital step-down and re-entry support. 

To connect with NTBHA’s Community-Based Clinic Care:

If you live in Dallas County, please call 800-241-8716 or email CCReferrals@ntbha.org

If you live in Ellis, Hunt, Kaufman, Navarro or Rockwall Counties, 

please call 469-780-9159 or e-mail SouthandEastCareCoordinators@ntbha.org

To connect with NTBHA’s After-Hours Services:

Please contact Southern Area Behavioral Healthcare at 972-283-9090

Monday-Friday: 2 to 10 p.m.
Saturday: 1 to 7 p.m.
Sunday: 2 to 7 p.m.

To connect with NTBHA’s 24/7 Crisis Services, please call 866-260-8000 or 844-672-5700

In case of a life-threatening emergency, please call 911.

Find Care Near You

NTBHA’S Lists of Providers

Access Mental Health Providers Listing
Map of Locations
This list of mental health services providers is arranged in alphabetical order by county name and agency. It and contains contact information and links to agency websites.

Access Substance Use Disorder Treatment Providers Listing
Map of Locations
This list of substance use disorder services providers is arranged in alphabetical order by county name and agency. It contains contact information and links to agency websites.

Pharmacy Services and Prescriptions

If you qualify for NTBHA mental health or substance use recovery services, NTBHA pays for medications prescribed for you by your physician in the NTBHA network of providers. Over 200 pharmacies in the six-county region of Dallas, Ellis, Hunt, Kaufman, Navarro and Rockwall Counties can fill prescriptions ordered for you by your NTBHA provider.

NTBHA’s Pharmacy Network
Please click to see the NTBHA Pharmacy Network (XLSX).

NTBHA’s Prescription Assistance Program (PAP)
Helps arrange access to medications donated by the pharmaceutical manufacturing companies for individuals who qualify for the PAP program. Both the person and the prescribing physician are notified in writing about the eligibility decisions. Prescribed medications are either sent to the doctor’s office, or the person is sent a pharmacy card for the prescription medication. Please call 469-445-2990 or email pap@ntbha.org.