24/7 Crisis Line: 866-260-8000 or 844-672-5700

Serving Dallas, Ellis, Hunt, Kaufman, Navarro & Rockwall Counties with Mental Health and Substance Use Treatment and Services

Suicide Prevention and Postvention

In case of a life-threatening emergency, please call 911 immediately.

NTBHA’s Crisis Hotline

Available 24 hours a day, 7 days a week, 365 days a year.

Please call 866-260-8000 or 844-672-5700.

A trained mental health professional will answer your call, and will connect you to the care that you need.

NTBHA’s Mobile Crisis Outreach Teams (MCOT)

MCOT provides face-to-face help to people in a mental health crisis who are at risk of harm to themselves or others. The MCOT team will come to the caller’s home, school, or other location in the community.  MCOT team members can help avert hospitalization or arrest by de-escalating the situation and connecting the person in crisis to timely, comprehensive mental health services and/or substance use recovery services.

NTBHA’s MCOT team is on duty 24 hours a day, 7 days a week, 365 days a year. 

Please call 866-260-8000 or 844-672-5700.

988 Lifeline-National Suicide and Crisis Lifeline

24-7 free confidential hotline staffed by counselors. It does not dispatch help to the caller.

In case of life-threatening emergency, please call 911.

NTBHA’s Suicide Prevention Advisory Council (SPAC)

SPAC is composed of two community members per county within our six-county region of Dallas, Ellis, Hunt, Kaufman, Navarro and Rockwall Counties. This committee reviews suicide trends affecting each of our counties and helps to promote resources and education in suicide prevention. The SPAC, under the direction of NTBHA, encourages community involvement through collaboration, and works to address the needs of each county. You can provide questions, comments, or other feedback to the SPAC via email to spac@ntbha.org.

NTBHA’s Local Outreach to Suicide Survivors (LOSS) Team

NTBHA’s LOSS Team helps people who have tragically lost someone to suicide. Because suicide postvention is prevention, the LOSS Team’s mission is to reduce the incidence of suicide in our community through available education, awareness and prevention services.

The LOSS Team:

  • Links survivors to bereavement services specific to suicide.
  • It is activated by various community agencies and organizations across Dallas, Ellis, Hunt, Kaufman, Navarro and Rockwall Counties.
  • Responds after the death by visiting or contacting those who have lost a loved one, friend, or colleague to suicide.

The LOSS Team partners with organizations such as first responders, funeral homes, churches, schools, etc., to receive information about suicide survivors, so that a LOSS Team member can reach out with resources.

Volunteers can help with Care Bag assembly, request donations of supplies such as books, journals, stuffed animals for children, send Caring Contact Cards to survivors, outreach in the community at community events and Survivor-to-Survivor connections. 

Anyone who is interested in the LOSS Team can email LOSSteam@ntbha.org.

Helpful Suicide Prevention Resources

Centers for Disease Control (CDC) Suicide Prevention Resource for Action

National Institute of Mental Health-Suicide Prevention

National Recommendations for Reporting on Suicides for Media

NTBHA Report-Responding to Suicidality and Related Issues

Positive Suicide Prevention Media Resources from National Suicide Prevention Lifeline

Postvention After a Suicide-A Toolkit for Schools

Suicide Prevention Resource Center

Texas Postvention-Coming Together to Care

Texas Suicide Prevention Collaborative After a Death by Suicide

Find Care Near You

NTBHA’S Lists of Providers

Access Mental Health Providers Listing
Map of Locations
This list of mental health services providers is arranged in alphabetical order by county name and agency. It and contains contact information and links to agency websites.

Access Substance Use Disorder Treatment Providers Listing
Map of Locations
This list of substance use disorder services providers is arranged in alphabetical order by county name and agency. It contains contact information and links to agency websites.

Pharmacy Services and Prescriptions

If you qualify for NTBHA mental health or substance use recovery services, NTBHA pays for medications prescribed for you by your physician in the NTBHA network of providers. Over 200 pharmacies in the six-county region of Dallas, Ellis, Hunt, Kaufman, Navarro and Rockwall Counties can fill prescriptions ordered for you by your NTBHA provider.

NTBHA’s Pharmacy Network
Please click to see the NTBHA Pharmacy Network (XLSX).

NTBHA’s Prescription Assistance Program (PAP)
Helps arrange access to medications donated by the pharmaceutical manufacturing companies for individuals who qualify for the PAP program. Both the person and the prescribing physician are notified in writing about the eligibility decisions. Prescribed medications are either sent to the doctor’s office, or the person is sent a pharmacy card for the prescription medication. Please call 469-445-2990 or email pap@ntbha.org.