24/7 Crisis Line: 866-260-8000 or 844-672-5700

Accessibility Statement for ntbha.org

North Texas Behavioral Health Authority is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

North Texas Behavioral Health Authority is making constant efforts to improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use for those of us with disabilities.

We aim to make all pages and content on ntbha.org accessible, but some content may not yet fully meet the highest accessibility standards. This could be due to challenges in identifying the most suitable technological solution.

We may revise this Statement periodically to reflect improvements or changes to our accessibility practices.

Feedback
We welcome your feedback on the accessibility of North Texas Behavioral Health Authority website. Please let us know if you encounter accessibility barriers on our website:

E-mail: info@ntbha.org

We try to respond to feedback within 3–5 business days.

This statement was created on December 12, 2025.

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Find Care Near You

NTBHA’S Lists of Providers

Access Mental Health Providers Listing
Map of Locations
This list of mental health services providers is arranged in alphabetical order by county name and agency. It and contains contact information and links to agency websites.

Access Substance Use Disorder Treatment Providers Listing
Map of Locations
This list of substance use disorder services providers is arranged in alphabetical order by county name and agency. It contains contact information and links to agency websites.

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Pharmacy Services and Prescriptions

If you qualify for NTBHA mental health or substance use recovery services, NTBHA pays for medications prescribed for you by your physician in the NTBHA network of providers. Over 200 pharmacies in the six-county region of Dallas, Ellis, Hunt, Kaufman, Navarro and Rockwall Counties can fill prescriptions ordered for you by your NTBHA provider.

NTBHA’s Pharmacy Network
Please click to see the NTBHA Pharmacy Network (XLSX).

NTBHA’s Prescription Assistance Program (PAP)
Helps arrange access to medications donated by the pharmaceutical manufacturing companies for individuals who qualify for the PAP program. Both the person and the prescribing physician are notified in writing about the eligibility decisions. Prescribed medications are either sent to the doctor’s office, or the person is sent a pharmacy card for the prescription medication. Please call 469-445-2990 or email pap@ntbha.org.