Contact NTBHA
Serving Dallas, Ellis, Hunt, Kaufman, Navarro & Rockwall Counties with Mental Health and Substance Use Treatment and Services
Address
North Texas Behavioral Health Authority
8111 LBJ Freeway
Suite 900
Dallas, Texas 75251
Contact
Call or Text: 214-366-9407
24/7 Crisis Line: 866-260-2000
Toll-Free: 877-653-6363
E-mail: info@ntbha.org
In case of a life-threatening event, please call 911
Complaints / Grievances
For complaints/grievances and/or patient rights concerns, please contact our Quality Management (QM) line at 833-392-4800. You may also send an email to qm@ntbha.org to address your concerns. Someone from our Quality Management department will call you back to address your issue.
Employment Opportunities
NTBHA is growing and looking for individuals who are passionate about serving the community. Opportunities with our agency at any given time include the following areas:
- Administration
- Care Coordination
- Crisis Services (Mental Health and Substance Use)
- Finance
- Forensic Services
- Mental Health
- Substance Use
NTBHA provides the following benefits: Health, Dental, Vision, 401K, Paid leave, and more!
Link to Current Employment Opportunities at NTBHA
Employment Verification
Please send Employment Verification Requests to: The Work Number.
Please allow 24 hours for processing.
Medical Records Requests
Step 1: Please download and complete the Release of Protected Health Information Form (PDF).
Step 2: Attach it with your Medical Records Request (More info below). This document is an email to the appropriate NTBHA personnel.
Press/Media Requests
Please contact Janie Metzinger, Director of External Affairs at jmetzinger@ntbha.org
Public Information / Open Records Requests
Select the Open Records Requests Form below to send a message to the appropriate NTBHA personnel. This document is an email to the appropriate NTBHA personnel.
Thank you for contacting the North Texas Behavioral Health Authority. We are honored to serve you.
Medical Record, Public Information, Open Records Requests Form
Please note the following before submitting your request:
For immediate assistance with a mental health or substance use crisis, please do not complete the below form. Contact our 24/7 Crisis Line, 866.260.8000. If this is a life-threatening event, please contact 9-1-1
Medical Records Request, please download and complete the Release of Protected Health Information form and attach with your Medical Record Request, NTBHA Release Of Information (PDF).
Public Information/Open Records Request.
Submit Employment Verification requests to, employmentverifications@ntbha.org. Please allow 24 hours for processing.
For complaints/grievances and/or patient rights concerns, please contact our Quality Management (QM) line at 833-392-4800. You may also send an email to info@ntbha.org to address your concerns or select the “Complaint/Grievance/Patient Rights” option in the below form. Someone from our Quality Management department will call you back to address your issue.